HM Revenue and Customs (HMRC) has issued an urgent warning to all customers who use the post office to collect their benefit payments.
As of December 1, 2021, HMRC will stop paying Family Allowances, Guardian Allowances, and Postcard Account Tax Credits (POCa) and urges all clients who receive their payments through this method to act now to that they always get their money. on time.
HMRC warned that these customers only had until November 30, 202 to open a new bank or mortgage company account and notify them of these details so they can continue to receive their payments.
HMRC said, “If you do not provide HMRC with your bank, building society, or credit union account details by November 30, 2021, your payments will stop.”
If customers already have an alternative bank account or mortgage company, they can contact HMRC now to update their details.
If they don’t have an alternative, they should open a new account with a bank, building society, or credit union to receive their money as soon as possible.
Customers can use their personal tax account to provide revised account details.
Alternatively, family allowance clients can change their bank details via GOV.UK or by contacting the child benefit helpline on 0300 200 3100.
Tax Credit customers can change their bank account details by contacting the Tax Credit Hotline on 0345 300 3900. If customers cannot open a bank account, they should contact HMRC.
The Money Advice and Pensions service offers information and advice on how to choose the right checking account and how to open an account, more details can be found here.
Last month, the Department of Work and Pensions (DWP) announced that postcard accounts need to be extended for one year in order to securely transfer existing benefit seekers to traditional bank accounts or a new service in the city. ‘payment exception.
Following the disruption caused by the coronavirus pandemic, the DWP extended it until November 2022 to ensure everyone has time to make alternative arrangements.
How to close a postcard account
Ultimately, you will also have to tell the post to close your Card account.
You can do this by filling out an account closure form at your local post office or by calling 0345 722 33 44.
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